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Hunter Water to Pilot Smart Meter Solutions

New Project (Pilot)AustraliaState of New South WalesHunter WaterIntellihubWater

Hunter Water Office

Image source: Hunter Water

Published on January 6, 2025

Hunter Water, a utility in New South Wales, is set to launch a two-year pilot program in January 2025, installing approximately 500 advanced digital water meters across its service area, including 50 local businesses. This initiative aims to improve water management by delivering real-time consumption data, enhancing leak detection, and empowering customers to monitor their usage more effectively.

The project will be supported by Intellihub, a metering provider serving Australia and New Zealand, which will supply the digital meters and integrate the communication platforms. As part of Hunter Water’s broader strategy to leverage data-driven insights, the Digital Metering Pilot aims to test the effectiveness of digital meters at scale while providing credible evidence of their value to customers.

The program will assess various technologies, such as ultrasonic measurement and pulse loggers, to identify the best solutions for local conditions. By offering detailed and timely water consumption data, it seeks to enable rapid detection of high usage or leaks, helping customers conserve water and reduce costs.

Ultimately, the pilot is expected to provide Hunter Water with enhanced capabilities for data-driven forecasting and decision-making, contributing to more efficient management of the region’s water supplies and assets.

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