Our Projects
Designing Veolia’s Digital Service Offers
Context
Veolia is engaged in an ambitious digital program to accelerate its customer’s decarbonization, save natural resources and depollute the world. In this context, Veolia’s corporate DB&T department has the goal of developing a new business of innovative and high value Digital Services Offers based on Veolia’s existing digital solutions, the group environmental expertise and a set of services that addresses the group clients needs.
Challenge
To meet its strategic ambition, Veolia’s DB&T needed to identify the first Veolia Digital Services Offer based on a Market and Value analysis and a technical readiness of the existing digital solutions in the three business domain shortlisted as part of the Digital Service Offers initiative: water operations, building energy efficiency and decarbonation.
Deliverables & Outcomes
Capitalizing on its industry expertise and a series of interviews with industry players as well as a number of cities, utilities, vendors and Veolia’s business units, Kurrant delivered the following:
- Functional analysis of Veolia’s existing digital solution,
- Market potential analysis,
- Benchmark of the direct and indirect competition,
- Interviews of key stakeholders in Veolia business units in 10 different countries about local digital strategies and input for the group,
- Design of three digital service offers per business domain,
- Development, and support in the use, of an analysis and scoring methodology
Based on Kurrant deliverables DB&T was able to select the first Digital Services Offer to build and launch in the following 12 months.
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