AI Agents: Gamechangers for Cities and Utilities?

When we think about AI in the smart city and utility industry, it’s mostly about machine learning and computer vision. But now, another type of AI is generating significant interest across the sector: AI agents.

An AI agent is a software system that, through artificial intelligence and a defined goal, interacts with its environment, gathers data, decides on a course of action, and performs tasks — all autonomously.

These capabilities have not escaped the attention of utilities, whose interest has been piqued by these new AI tools. In this video we interview Mike Hejmej, Co-founder and CEO of Senpilot, to learn more about this Canada-based startup and discuss how AI agents work and are changing the game.